Wellspring SMS Terms
Wellspring is a workflow platform operated by Agent Industries LLC (“Agent Industries”, “we”). These terms cover the text messages Wellspring sends to its users, called the Wellspring notifications program.
Who receives messages
Only signed-in members of a customer organization’s Wellspring account can receive texts, and only after they add and verify their own mobile number and agree to receive texts. We do not text phone numbers that a user has not verified, we do not buy or rent phone numbers, and we do not send marketing or promotional messages through this program.
What we send
- Verification codes that confirm you own the mobile number you added.
- Approval requests when a workflow step in your organization waits for your decision. The text links to Wellspring, and you make the decision there after you sign in.
- Run notices, such as a confirmation that a workflow you started has begun or finished.
- Replies to your texts, when you text a keyword or answer to your organization’s Wellspring number.
- Workflow messages that your organization’s workflows send to you as a member.
Example: “Wellspring: ‘Invoice review’ needs your approval. Open: https://wellspring.agentindustries.ai/… Reply STOP to opt out.”
How you opt in
Opting in happens inside Wellspring, after you sign in:
- Open Settings → Profile.
- Enter your mobile number, read the consent statement below, and check the box to agree. The box is not checked for you.
- Select Send code. We text a one-time code to the number.
- Enter the code in Wellspring. We record your consent only after the code is confirmed.
Consent statement shown in Wellspring
I agree to receive text messages from Agent Industries about my Wellspring account at this number, including verification codes, approval requests, run notices, and replies to texts I send. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase. See the SMS Terms and Privacy Policy.
Message frequency and cost
Message frequency varies with your organization’s workflows and the texts you send. Message and data rates may apply, according to your mobile plan.
Help and opting out
- STOP
- Reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT, STOPALL) to any Wellspring number. We send one message to confirm, and then no more texts go to your number from any Wellspring number.
- START
- Reply START to turn texts back on.
- HELP
- Reply HELP for help, or email hello@agentindustries.ai.
You can also turn texts off in Wellspring under Settings → Profile, or remove your number there. If you change your number, the new number must be verified again before it receives texts.
Delivery
Carriers are not liable for delayed or undelivered messages. Texts are a convenience: anything a text tells you is also available in Wellspring.
Privacy
Our Privacy Policy describes how we handle your mobile number and messages. We do not share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
Contact
Agent Industries LLC
2323 Foothill Drive, Suite 200
Salt Lake City, UT 84109
hello@agentindustries.ai